Recent Issues


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			Trend Micro™ PC-cillin Anti-Spam Toolbar Conflict
			Duplicate Persons Merge Tool Error
			Address change not saving.
			Can't synch, XP SP-2 recently downloaded
			Calendar icon
			FTP Site for Great Spirit Systems
			FTP Site for GSS not accessible

Trend Micro™ PC-cillin Anti-Spam Toolbar Conflict
Instructions			If you are using the new Anti-Spam Toolbar with your PC-cillin product, it is likely that you are experiencing an error when you run MissionBase or Replication Tools. When this error appears, and you click "OK" to clear it, your MissionBase or Replication Tools closes down and requires a restart. This will continue to happen as long as the Anti-Spam Toolbar is active on your computer, as it has a conflict with programs written in the Visual Basic programming language, which MissionBase & Replication Tools are. To resolve the problem in PC-cillin Anti-virus and Internet Security Version 3.51, it is necessary to fully uninstall the product from your computer. With Trend Micro™ PC-cillin Internet Security 14 version, follow the instructions at the left to disable the Anti-Spam Toolbar. This should correct the conflict with your MissionBase and Replication Tools.

Error Using Duplicate Persons Merge Tool
Download Fix			The following error has been coming up for those authorized to use the Duplicate Persons Merge Tool... To correct this error, please download the file at the left. Place this file on your desktop, or other location where it is easily found. Double-click the file to RUN it, and click the "Unzip" button. This will correct the error. The downloaded file may then be deleted.
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Address Change not saving
			There is a known issue with the Home Address2 field and the Church Address2 field. If text exists in the Address2 field, and is deleted, then the change is SAVED, when you go to another entity and then come back to this address screen it is back as though it were never deleted. Temporary Work-around: The change will save and stay saved if there is even 1 character that remains present in the field. So after deleting the information, leave a "space" by clicking the spacebar on your computer keyboard. This is seen as a character, and the change will stay when saved!
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Can't synch, XP SP-2 recently downloaded
Instructions			If you recently downloaded the new Service Pack-2 for Windows XP (SP-2), then some security changes have been made to your computer which effect MissionBase synchronization. Click the "Instructions" link to the left to view and print instructions correct this synchronization problem.
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Calendar icon shuts MissionBase program down
Instructions			If you use Windows XP as your operating system, there is a known conflict with our calendar icon. To correct this issue, print the instructions document, then download the fix (DataControlFix.exe) file. Follow the instructions carefully, as printed.
Download for XP
Download for W2K
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FTP Site for Great Spirit Systems
Instructions			GSS has an FTP (File Transfer Protocol) site available for use by our customers. Often GSS will place files in a customer's folder, which can then be downloaded to fix specific issues needing to be addressed. To use the FTP site, print and follow the instructions given.
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FTP Site for GSS not accessible
Instructions			If you are unable to access the GSS FTP site, it may be due to the settings on your web browser. Print and follow the instructions to correct this problem.
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